We make ultra-light children’s bikes of outstanding quality. Every woom bike should bring joy not just to one child, but to as many children as possible. Our aim is for our products to be so good that they give children and their parents unforgettable experiences. We hope that children who experience these magical moments while cycling will also get on their bikes as adults in everyday life and thus become ambassadors for the transport transition. We see cycling as a powerful lever to make mobility in cities and communities more climate-friendly, healthier, more efficient and more enjoyable. With every woom bike, we make a contribution to environmentally friendly mobility and a future worth living.
Woom
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Información de contacto
Company name: woom GmbH
Display name: woom GmbH
Street: Muthgasse 109 A
Post code: 1190
City: Wien
Country: Austria
Email: woom@woom.com
Phone: +43 800 404 332
Tax identification number: ATU67805716
Commercial register number: FN 394311w
- Information concerning the exercise of the right of withdrawal
You have the right to withdraw from this contract within 30 days without giving any reason.
The withdrawal period will expire after 30 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us via woom GmbH, woom GmbH, Muthgasse 109 A, 1190 Wien, Austria, tel +43 800 404 332, woom@woom.com of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the model withdrawal form below, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
- Effects of withdrawal
If you withdraw from the contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from the contract. This only applies upon presentation of a shipping receipt confirming the return of the product to the retailer. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods without undue delay and in any event, not later than 14 days from the day on which you communicate your withdrawal from this contract to the following address: woom GmbH, Inkusstrasse 1-7 / Halle 3B, 3400 Klosterneuburg, Austria, +43 800 404 332, woom@woom.com. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
- Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
To woom GmbH, woom GmbH, Muthgasse 109 A, 1190 Wien, Austria Phone +43 800 404 332 E-Mail woom@woom.com
I/We () hereby give notice that I/We () withdraw from my/our () contract for the sale of the following goods ()/for the provision of the following service (*)
[text box to be filled in] - Ordered on ()/received on () [text box to be filled in] - Name of consumer(s) [text box to be filled in] - Address of consumer(s) [text box to be filled in] - Signature of consumer(s) (only if this form is notified on paper) [text box to be filled in] - Date [text box to be filled in]
(*) Delete as appropriate
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